Service leadership the quest for competitive advantage / Svafa Grönfeldt , Judith Strother.

Author/creator Grönfeldt, Svafa
Other author Strother, Judith B.
Format Electronic
Publication InfoThousand Oaks : SAGE Publications,
Descriptionxiii, 319 p. : ill. ; 26 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Bibliography noteIncludes bibliographical references (p. 283-298) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2005018321
ISBN1412913748 (cloth)
ISBN1412913756 (pbk.)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available