Managing risk in communication encounters strategies for the workplace / Vincent R. Waldron, Jeffrey W. Kassing.

Author/creator Waldron, Vincent R.
Other author Kassing, Jeffrey W.
Format Electronic
Publication InfoLos Angeles : SAGE,
Descriptionxiii, 257 p. : ill. ; 23 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2009035794
ISBN9781412966672 (pbk. : acid-free paper)
ISBN1412966671 (pbk. : acid-free paper)

Availability

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Electronic Resources Access Content Online ✔ Available