Built for Use Driving Profitability Through the User Experience

Author/creator Donoghue, Karen Author
Other author Schrage, Michael Author
Format Electronic
Publication InfoBlacklick : McGraw-Hill Companies, The
Description272 p. ill 09.100 x 06.200 in.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Summary Annotation <p>The first practical guide to linking business strategy with the art and science of user experience and online design</p><p>It has becoming increasingly clear that the big winners in the E-business arena are those that practice customer-centric design. While there are a multitude of good books on the art and science of user interface and website design, until<i>Built For Use</i>, there were none that focused on user experience from the corporate strategist's and marketing manager's perspectives. Drawing upon her work as a user-experience strategist for numerous Fortune 1,000 firms, Karen Donoghue explores the dynamics of business strategy and user experience in a concise, jargon-free manner for nontechnical managers. With the help of fascinating and instructive before-and-after case studies, she helps managers become fluent in the language of user-experience; identifies user-experience and designstrategy best practices; explains how to determine what customers want; and much more.</p>
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2001056215
ISBN9780071383042
ISBN0071383042 (Trade Cloth) Out of Print
UPC 639785334163
Standard identifier# 9780071383042
Stock number0071383042 00016072

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available