Manager redefined the competitive advantage in the middle of your organization / Thomas O. Davenport, Stephen D. Harding.

Author/creator Davenport, Thomas O., 1952-
Other author Harding, Stephen D.
Format Electronic
Edition1st ed.
Publication InfoSan Francisco : Jossey-Bass,
Descriptionxiii, 322 p. : ill. ; 24 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Abstract "In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."-- Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2010028492
ISBN9780470627723 (hardback)
ISBN0470627727 (hardback)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available