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020 a| 1440867380q| electronic book;

020 z| 9781440867378q| paperback;

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245 00 a| Envisioning the future of reference :b| trends, reflections, and innovations /c| Diane Zabel and Lauren Reiter, editors.;

264 1 a| Santa Barbara, California :b| Libraries Unlimited, an imprint of ABC-CLIO, LLC,c| [2020];

300 a| 1 online resource (xvii, 193 pages) :b| illustrations.;

336 a| textb| txt2| rdacontent;

337 a| computerb| n2| rdamedia;

338 a| online resourceb| nc2| rdacarrier;

504 a| Includes bibliographical references and index.;

505 0 a| Education, Skills, and Training. Current Status of Reference Education in Library and Information Science Curriculum / Elizabeth Mahoney, Lauren Reiter, and Diane Zabel -- New Look, Same Essence : The Changing Face of Reference Librarianship / Aliqae Geraci and Kelly LaVoice -- Beyond the Checklist : Effective Onboarding and Training for Reference Services Success / Daniel Hickey -- Continuing Education for Reference/Public Service Librarians / Anne Langley -- Still Evolving Service Models. Save the Time of the Reader : Using S.R. Ranganathan's Fourth Law as the Vision for the Future of Library Reference Services / Corey Seeman -- Reference Next / Marie L. Radford -- Do-It-Yourself Reference / Naomi Lederer -- Peer-to-Peer Reference Services in Academic Libraries / Hailley Fargo -- Public Library Reference Services in the 21st Century / Maria K. Burchill and John E. Kenney -- Collections. Is the Print Reference Collection Dead? The Future and Value of Print Reference Collections / Melissa Gasparotto and Manuel Ostos -- Open Access Digital Projects and Their Relationship to Reference / Elizabeth Clarke -- From Print to Online : The Complexity of Licensing E-Reference Resources / Michael R. Oppenheim and Roxanne Peck -- Government Information in the Age of Trump / Christopher C. Brown -- User Populations. Environmental Scanning / Karen Sobel -- The Global Reach of Reference / Lisa Martin -- Assessment. Methods and Approaches for Assessing Reference Services / Elizabeth Namei and Sarah Pickle -- Data in Context: Reconsidering Reference in an Academic Library / Harriet Lightman, Geoffrey Morse, and Susan Oldenburg.;

520 a| "Pick up this book for an in-depth look at new models in reference services, and use it as a hands-on tool to help you incorporate new trends into your library"--c| Provided by publisher.;

520 a| "For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed--from technologies, tools, and techniques to models of service. What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services. Grounded in the principle that regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service."--c| Provided by publisher.;

588 a| Description based on online resource; title from digital title page (ProQuest Ebook Central, viewed on February 19, 2021).;

650 0 a| Reference services (Libraries)z| United States.=| ^A1014009;

650 0 a| Reference services (Libraries)x| Study and teachingz| United States.=| ^A15988;

650 0 a| Electronic reference services (Libraries)z| United States.=| ^A493463;

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650 7 a| Reference services (Libraries)2| fast0| (OCoLC)fst01092439;

650 7 a| Reference services (Libraries)x| Study and teaching.2| fast0| (OCoLC)fst01092459;

651 7 a| United States.2| fast0| (OCoLC)fst01204155?| UNAUTHORIZED;

655 4 a| Electronic books.;

700 1 a| Zabel, Diane,e| editor.=| ^A194451;

700 1 a| Reiter, Lauren,e| editor.=| ^A1416892;

776 08 i| Print version:t| Envisioning the future of referenced| Santa Barbara, California : Libraries Unlimited, 2020.z| 9781440867378w| (DLC) 2019053920;

856 4 3| ProQuest Ebook Centralu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=6129685;

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Envisioning the future of reference : trends, reflections, and innovations / Diane Zabel and Lauren Reiter, editors.

Other author	Zabel, Diane, editor.
Other author	Reiter, Lauren, editor.
Format	Electronic
Publication	Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2020]
Copyright Date	©2020
Description	1 online resource (xvii, 193 pages) : illustrations.
Supplemental Content	ProQuest Ebook Central
Subjects	Reference services (Libraries)--United States. Reference services (Libraries)--Study and teaching. --United States. Electronic reference services (Libraries)--United States.

Contents	Education, Skills, and Training. Current Status of Reference Education in Library and Information Science Curriculum / Elizabeth Mahoney, Lauren Reiter, and Diane Zabel -- New Look, Same Essence : The Changing Face of Reference Librarianship / Aliqae Geraci and Kelly LaVoice -- Beyond the Checklist : Effective Onboarding and Training for Reference Services Success / Daniel Hickey -- Continuing Education for Reference/Public Service Librarians / Anne Langley -- Still Evolving Service Models. Save the Time of the Reader : Using S.R. Ranganathan's Fourth Law as the Vision for the Future of Library Reference Services / Corey Seeman -- Reference Next / Marie L. Radford -- Do-It-Yourself Reference / Naomi Lederer -- Peer-to-Peer Reference Services in Academic Libraries / Hailley Fargo -- Public Library Reference Services in the 21st Century / Maria K. Burchill and John E. Kenney -- Collections. Is the Print Reference Collection Dead? The Future and Value of Print Reference Collections / Melissa Gasparotto and Manuel Ostos -- Open Access Digital Projects and Their Relationship to Reference / Elizabeth Clarke -- From Print to Online : The Complexity of Licensing E-Reference Resources / Michael R. Oppenheim and Roxanne Peck -- Government Information in the Age of Trump / Christopher C. Brown -- User Populations. Environmental Scanning / Karen Sobel -- The Global Reach of Reference / Lisa Martin -- Assessment. Methods and Approaches for Assessing Reference Services / Elizabeth Namei and Sarah Pickle -- Data in Context: Reconsidering Reference in an Academic Library / Harriet Lightman, Geoffrey Morse, and Susan Oldenburg.
Abstract	"Pick up this book for an in-depth look at new models in reference services, and use it as a hands-on tool to help you incorporate new trends into your library"-- Provided by publisher.
Abstract	"For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed--from technologies, tools, and techniques to models of service. What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services. Grounded in the principle that regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service."-- Provided by publisher.
Bibliography note	Includes bibliographical references and index.
Source of description	Description based on online resource; title from digital title page (ProQuest Ebook Central, viewed on February 19, 2021).
Issued in other form	Print version: Envisioning the future of reference Santa Barbara, California : Libraries Unlimited, 2020. 9781440867378
Genre/form	Electronic books.
LCCN	2019053921
ISBN	9781440867385 electronic book
ISBN	1440867380 electronic book
ISBN	paperback
Stock number	6081324E-7DC8-4273-B5F4-FC0A996883A0 OverDrive, Inc. http://www.overdrive.com

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Envisioning the future of reference : trends, reflections, and innovations / Diane Zabel and Lauren Reiter, editors.

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