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010 a| 2016028268;

020 a| 9781119326038 (hardback);

020 z| 9781119326069 (epub);

035 a| (WaSeSS)ssib043233019;

042 a| pcc;

049 a| EREEa| NEHH;

050 00 a| HF5439.C67b| B47 2017;

082 00 a| 658.8/3432| 23;

084 a| BUS0000002| bisacsh;

100 1 a| Berridge, Eric.?| UNAUTHORIZED;

245 10 a| Customer obsessedh| [electronic resource] :b| a whole company approach to delivering exceptional customer experiences /c| Eric Berridge.;

260 a| Hoboken, New Jersey :b| Wiley,c| [2016];

300 a| xiv, 257 pages:b| illustrations ;c| 24 cm;

504 a| Includes bibliographical references and index.;

506 a| Available only to authorized users.;

520 a| "Whether or not you use Salesforce, this book will provide you with a strategic framework to drive business transformation for your organization and your customers, and give an understanding of how cloud technology influences, and is influenced by, current trends and developments in design, analytics, and customer and employee culture"--c| Provided by publisher.;

538 a| Mode of access: World Wide Web;

650 0 a| Sellingx| Computer programs.=| ^A32187;

650 0 a| Organizational change.=| ^A3135;

650 0 a| Consumer behavior.=| ^A231577;

650 0 a| Cloud computing.=| ^A1012332;

650 7 a| BUSINESS & ECONOMICS / General.2| bisacsh;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=4690011;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5572636-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 3/16/2021x| EBOOKz| JERESOURCE;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5572636-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 3/16/2021x| EBOOKz| JERESOURCE;

Customer obsessed a whole company approach to delivering exceptional customer experiences / Eric Berridge.

Author/creator	Berridge, Eric
Format	Electronic
Publication Info	Hoboken, New Jersey : Wiley, [2016]
Description	xiv, 257 pages: illustrations ; 24 cm
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Selling--Computer programs. Organizational change. Consumer behavior. Cloud computing.

Abstract	"Whether or not you use Salesforce, this book will provide you with a strategic framework to drive business transformation for your organization and your customers, and give an understanding of how cloud technology influences, and is influenced by, current trends and developments in design, analytics, and customer and employee culture"-- Provided by publisher.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2016028268
ISBN	9781119326038 (hardback)

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Customer obsessed a whole company approach to delivering exceptional customer experiences / Eric Berridge.

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