Emotion in the library workplace / edited by Samantha Schmehl Hines, Miriam L. Matteson.
| Other author | Hines, Samantha (Samantha Schmehl) |
| Other author | Matteson, Miriam L. |
| Format | Electronic |
| Edition | First edition. |
| Publication Info | Bingley, UK : Emerald Publishing Limited, 2017. |
| Description | xiii, 239 pages : illustrations ; 24 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Series | Advances in library administration and organization, 0732-0671 ; volume 37 |
| Contents | Primer on emotions in the workplace / Miriam L. Matteson -- Potential of mindfulness in managing emotions in libraries / Brian Quinn -- Associations between affect, personality, and job satisfaction among library employees: efficient and ethical assessment of library staff / Barbara M. Sorondo -- Constructing authority in professional practice: personal reflections / Ruth Wallach -- Avoiding burnout / Margaret Hogarth -- Into the weeds: emotions and deselection in the library / Lindsey Reno and Megan Lowe -- Emotional intelligence: a framework for the competencies and traits of reference and user services librarians / Terri Summey -- Legacy practices: implications for leadership / Deborah Gaspar and Kelly Hayden -- Using civility in the form of mindful speech and action to cultivate empathy among library employees / Wendy C. Doucettee and Rebecca L. Tolley -- Let's talk about how we talk: communication agreements in the library workplace / Kabel Nathan Stanwicks -- Role of intentional reflective practice and mindfulness in emotional self-regulation for library administrators / Jolene M. Miller. |
| Abstract | "Emotions are prevalent in the library workplace leading to many questions and areas of analysis worth exploring. For example, what tools for developing emotional intelligence are used effectively in library workplaces? How can emotional labor be managed to minimize the negative effects of emotion work? How can library employees express authentic emotions while still adhering to service expectations? How does dispositional affect -- how one experiences emotions -- influence relationships in the workplace? What role does emotion play in effective as well as ideal library leadership and management? In this volume, we consider how emotions or related concepts such as affect, mood, or discrete feelings intersect with library administration. Offering 11 chapters ranging through inward reflection to outward practice, 14 authors explore how theory has been applied in the study of emotion in the library workplace and provide a look at future trends in the area. Library managers will take away increased knowledge about how the library workplace can and should operate with consideration toward emotion, and will glean ideas for implementation with their own staff and services."--Back cover. |
| Bibliography note | Includes bibliographical references. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Issued in other form | ebook version : 9781787430839 |
| Genre/form | Electronic books. |
| LCCN | 2020286616 |
| ISBN | 9781787430846 (hbk.) |
| ISBN | 1787430847 (hbk.) |
| ISBN | (Online) |
| ISBN | (Epub) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |