Benchmarking staff performance : how staff departments can enhance their value to the customer.
| Author/creator | Fitz-enz, Jac |
| Format | Book |
| Edition | 1st ed. |
| Publication Info | San Francisco : Jossey-Bass Publishers, ©1993. |
| Description | xviii, 218 pages : illustrations ; 24 cm. |
| Subjects |
| Series | Jossey-Bass management series Jossey-Bass management series. ^A664638 |
| Bibliography note | Includes bibliographical references (p. 211-212) and index. |
| LCCN | 93027747 |
| ISBN | 1555425739 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HD58.9 .F58 1993 | ✔ Available | Place Hold |