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035 a| (Sirsi) a5278629;

035 a| (OCoLC)849668835;

040 a| VaAlASPc| VaAlASPd| UtOrBLW;

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245 00 a| Calcutta calling.;

260 a| London, UK :b| Royal Anthropological Institute,c| 2006.;

300 a| 1 online resource (16 min.).;

306 a| 001612;

336 a| two-dimensional moving imageb| tdi2| rdacontent;

337 a| computerb| c2| rdamedia;

338 a| online resourceb| cr2| rdacarrier;

347 a| video file2| rda;

490 0 a| Ethnographic video online, volume 2;

500 a| Title from resource description page (viewed Feb. 27, 2013).;

520 a| "Business Process Outsourcing" is the fastest growing industry in the world. In India, approximately 350,000 people are currently working in call centres to maintain the contact between western companies and their customers. Vikhee Uppal is one of them. From a busy office in Calcutta, he pretends to be a guy named Ethan Reed and calls Americans, Brits and Australians to try and sell them cell phones and subscriptions. Vikhee hopes to make it in this sector. On the bulletin board, we see that he and his colleagues keep track of who sells the most. The Americans are the most impolite: they yell at the salespeople and hang up on them. The English, on the contrary, are the most willing to listen to their sales pitch. Even though Vikhee pretends to be a westerner at work, Indian traditions remain very important for him. He wants to get married to a girl from Punjab, and if he doesn't succeed, his family will find a bride for him. At work, Vekhee gets tutored in English. Each night, he watches English soccer matches to see what the people on the other end of the line actually look like.;

530 a| Previously released as DVD.;

546 a| This edition in English.;

650 0 a| Telephone selling.=| ^A83017;

650 0 a| Offshore outsourcingz| India.=| ^A607746;

650 0 a| Globalizationx| Economic aspects.=| ^A989540;

650 0 a| Documentary films.=| ^A290728;

651 0 a| Indiax| Economic conditions.=| ^A50754;

651 0 a| Indiax| Social life and customs.=| ^A37042;

655 7 a| Nonfiction films.2| lcgft;

700 1 a| Wendt, Anna,e| producer.=| ^A1398770;

700 1 a| Hormann, Andre,e| director.?| UNAUTHORIZED;

700 1 a| Uppal, Vikhee,e| other.?| UNAUTHORIZED;

856 40 u| https://go.openathens.net/redirector/ecu.edu?url=http://www.aspresolver.com/aspresolver.asp?ANTH;1879813;

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944 a| 1879813;

945 a| The Whole World;

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901 a| ASP1879813/ant2b| VaAlASPc| 23198t| biblio;

949 a| Click on web addressw| asish| joyner222o| jjlm;

596 a| 1;

998 a| 5278629;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5278629-1001l| JNETm| JOYNERr| Ys| Yt| JNEEVOVIu| 3/31/2020x| EVIDEOz| JERESOURCEo| .STAFF. jjlm;

Calcutta calling.

Other author	Wendt, Anna, producer.
Other author	Hormann, Andre, director.
Other author	Uppal, Vikhee, other.
Format	Video (Streaming)
Publication Info	London, UK : Royal Anthropological Institute, 2006.
Description	1 online resource (16 min.).
Supplemental Content	https://go.openathens.net/redirector/ecu.edu?url=http://www.aspresolver.com/aspresolver.asp?ANTH;1879813
Subjects	Telephone selling. Offshore outsourcing--India. Globalization--Economic aspects. Documentary films. India--Economic conditions. India--Social life and customs.

Series	Ethnographic video online, volume 2
Abstract	"Business Process Outsourcing" is the fastest growing industry in the world. In India, approximately 350,000 people are currently working in call centres to maintain the contact between western companies and their customers. Vikhee Uppal is one of them. From a busy office in Calcutta, he pretends to be a guy named Ethan Reed and calls Americans, Brits and Australians to try and sell them cell phones and subscriptions. Vikhee hopes to make it in this sector. On the bulletin board, we see that he and his colleagues keep track of who sells the most. The Americans are the most impolite: they yell at the salespeople and hang up on them. The English, on the contrary, are the most willing to listen to their sales pitch. Even though Vikhee pretends to be a westerner at work, Indian traditions remain very important for him. He wants to get married to a girl from Punjab, and if he doesn't succeed, his family will find a bride for him. At work, Vekhee gets tutored in English. Each night, he watches English soccer matches to see what the people on the other end of the line actually look like.
General note	Title from resource description page (viewed Feb. 27, 2013).
Other forms	Previously released as DVD.
Reproduction note	Electronic reproduction. Alexandria, VA : Alexander Street Press, 2012. (Ethnographic video online). Available via World Wide Web.
Language	This edition in English.
Genre/form	Nonfiction films.

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Calcutta calling.

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