Lean six sigma for hospitals / Jay Arthur.

Author/creator Arthur, Jay, 1951-
Format Electronic
EditionSecond edition.
Publication InfoNew York : McGraw Hill Education, [2016]
Descriptionxxi, 377 pages : illustrations ; 23 cm
Supplemental ContentFull text available from AccessMedicine
Supplemental ContentFull text available from AccessEngineering
Subjects

Abstract "Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher.
Bibliography noteIncludes bibliographical references (pages 363-368) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2017471084
ISBN9781259641084 (paperback)

Availability

Library Location Call Number Status Item Actions
Electronic Resources ✔ Available