The exchange strategy for managing conflict in health care how to defuse emotions and create solutions when the stakes are high / Steven P. Dinkin, Barbara Filner, Lisa Maxwell.

Author/creator Dinkin, Steven
Other author Filner, Barbara.
Other author Maxwell, Lisa, M.A.
Format Electronic
Publication InfoNew York : McGraw-Hill, [2013]
Descriptionxvi, 185 pages ; 23 cm
Supplemental ContentFull text available from AccessMedicine
Subjects
Health facilities--Personnel management.
Conflict management.

Variant title Exchange strategy for managing conflict in healthcare
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2012034078
ISBN9780071801966 (pbk. : acid-free paper)
ISBN0071801960 (pbk. : acid-free paper)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available