IT Service Management Foundation Practice Questions For Foundation Exam Candidates

Author/creator Mann, Steve Editor Author
Other author Gannon, Tony Author
Other author Mear, Nigel Author
Format Electronic
Publication InfoSwindon : British Computer Society, The Biggleswade : Turpin Distribution Services Limited [Distributor]
Description100 p. ill 24.600 x 017.200 cm.
Supplemental ContentFull text available from Computer Science Database
Supplemental ContentFull text available from ProQuest Central
Supplemental ContentFull text available from Advanced Technologies & Aerospace Database
Supplemental ContentFull text available from Advanced Technologies & Aerospace Database
Supplemental ContentFull text available from Computer Science Database
Supplemental ContentFull text available from ProQuest Central

Summary Annotation The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and provides a wealth of background knowledge. This guide utilises the experience of three established independent service management consultants who are members of the ISEB examination panel and are experienced Service Management Lecturers. An ITIL® Licensed Product.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
ISBN9781906124182
ISBN1906124183 (Trade Paper) Active Record
Standard identifier# 9781906124182
Stock number01265942