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001 on1055263168;

003 OCoLC;

005 20191023090014.0;

008 181003t20192019ctua b 001 0 eng d;

010 a| 2018963972;

020 a| 0300235887;

020 a| 9780300235883;

035 a| (Sirsi) 40029268003;

035 a| 40029268003;

035 a| (OCoLC)1055263168;

050 4 a| HM742b| .R634 2019;

055 3 a| Purchase.on request / Achat sur demande;

082 04 a| 302.23/12| 23;

100 1 a| Roberts, Sarah T.c| (Professor of information studies)e| author.=| ^A1385066;

245 10 a| Behind the screen :b| content moderation in the shadows of social media /c| Sarah T. Roberts.;

264 1 a| New Haven :b| Yale University Press,c| [2019];

300 a| 266 pages :b| illustrations ;c| 22 cm;

336 a| textb| txt2| rdacontent;

337 a| unmediatedb| n2| rdamedia;

338 a| volumeb| nc2| rdacarrier;

504 a| Includes bibliographical references and index.;

505 0 a| Introduction: behind the internet -- one. behind the screen -- two. understanding commercial content moderation -- three. screening in Silicon Valley -- four. "I call myself a sin-eater" -- five. "modern heroes": moderating in Manila -- six. digital humanity -- notes -- acknowledgments.;

520 a| An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet. Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.;

650 0 a| Social mediax| Censorship.=| ^A770054;

650 0 a| Social mediax| Management.=| ^A770054;

650 0 a| User-generated contentx| Censorship.=| ^A1485183;

650 0 a| User-generated contentx| Management.=| ^A1485184;

650 0 a| Internet governance.=| ^A1057192;

650 7 a| Internet governance.2| fast0| (OCoLC)fst01746940;

949 i| 30372017332450o| jjlm;

960 o| 1s| 30.00t| Joyner48u| JAPPz| USD;

596 a| 1;

998 a| 5152917;

999 a| HM742 .R634 2019w| LCc| 1i| 30372017332450d| 3/20/2020e| 11/13/2019l| JGESm| JOYNERn| 1r| Ys| Yt| JGESBKu| 8/14/2019x| BOOKz| JSTACKSo| .STAFF. jjlm;

Behind the screen : content moderation in the shadows of social media / Sarah T. Roberts.

Author/creator	Roberts, Sarah T. author.
Format	Book
Publication	New Haven : Yale University Press, [2019]
Copyright Date	©2019
Description	266 pages : illustrations ; 22 cm
Subjects	Social media--Censorship. Social media--Management. User-generated content--Censorship. User-generated content--Management. Internet governance.

Contents	Introduction: behind the internet -- one. behind the screen -- two. understanding commercial content moderation -- three. screening in Silicon Valley -- four. "I call myself a sin-eater" -- five. "modern heroes": moderating in Manila -- six. digital humanity -- notes -- acknowledgments.
Abstract	An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet. Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
Bibliography note	Includes bibliographical references and index.
LCCN	2018963972
ISBN	0300235887
ISBN	9780300235883

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Joyner	General Stacks	HM742 .R634 2019	✔ Available	Place Hold

Behind the screen : content moderation in the shadows of social media / Sarah T. Roberts.

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