Library security better communication, safer facilities / Steve Albrecht.

Author/creator Albrecht, Steve, 1963-
Format Electronic
Publication InfoChicago : ALA Editions, an imprint of the American Library Association, 2015.
Descriptionxv, 165 pages ; 23 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health , and homeless services -- Staff development for a safer library -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.
Bibliography noteIncludes bibliographical references (pages 159-160) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2015005575
ISBN9780838913307 (print : alk. paper)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available