"Sure I'll do that, but the joke's on you" : malicious compliance in the workplace / by Lauren N. Scanlan.

Author/creator Scanlan, Lauren N. author.
Other author Bowler, Mark C., degree supervisor.
Other author East Carolina University. Department of Psychology.
Format Theses and dissertations
Publication[Greenville, N.C.] : [East Carolina University], 2018.
Description56 pages
Supplemental ContentAccess via ScholarShip
Subjects

Summary This study examined the relationship of trait aggression and procedural justice with counterproductive work behaviors (CWB) and malicious compliance - explicitly following orders with the knowledge they will not produce the desired results. Implicit aggression and procedural justice contributed to the prediction of both CWBs and willingness to engage in malicious compliance. Specifically, individuals who were identified as having high implicit aggression and low explicit aggression reported higher instances of covert malicious compliance tendencies. Additionally, lower procedural justice in an organization was associated with higher instances of malicious compliance behaviors. Overall, this study establishes the construct and a novel measure of malicious compliance ([alpha] =.84). This knowledge can be applied to investigating individuals in the workplace as well as examining overall organizational climate.
General notePresented to the Department of Psychology
General noteAdvisor: Mark C. Bowler
General noteTitle from PDF t.p. (viewed April 29, 2019).
Dissertation noteM.A. East Carolina University 2018.
Bibliography noteIncludes bibliographical references.
Technical detailsSystem requirements: Adobe Reader.
Technical detailsMode of access: World Wide Web.

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