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010 a| 2021677802;

020 a| 9781498517904q| ebook;

020 z| 9781498517898q| cloth : alk. paper;

020 z| 9781498517904q| electronic;

035 a| (WaSeSS)ssj0001556065;

049 a| EREEa| NEHH;

050 00 a| HD49;

082 00 a| 658.4/0562| 23;

245 00 a| Risk and crisis communicationh| [electronic resource] :b| navigating the tensions between organizations and the public /c| edited by Robert S. Littlefield and Timothy L. Sellnow.;

260 a| Lanham :b| Lexington Books,c| 2015.;

300 a| 1 online resource (vi, 153 pages);

504 a| Includes bibliographical references and index.;

505 0 a| Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

588 a| Description based on print version record and CIP data provided by publisher; resource not viewed.;

650 0 a| Crisis management.=| ^A146707;

650 0 a| Public relations.=| ^A964453;

650 0 a| Communication.=| ^A280;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Littlefield, Robert S.,d| 1952-?| UNAUTHORIZED;

700 1 a| Sellnow, Timothy L.q| (Timothy Lester),d| 1960-=| ^A570626;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=4086515;

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949 a| CLICK ON WEB ADDRESSw| ASISh| HSL77;

949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4990665-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 12/9/2018x| EBOOKz| HERESOURCE;

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Risk and crisis communication navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow.

Other author	Littlefield, Robert S., 1952-
Other author	Sellnow, Timothy L. (Timothy Lester), 1960-
Format	Electronic
Publication Info	Lanham : Lexington Books, 2015.
Description	1 online resource (vi, 153 pages)
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Crisis management. Public relations. Communication.

Contents	Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Source of description	Description based on print version record and CIP data provided by publisher; resource not viewed.
Issued in other form	Print version: Risk and crisis communication Lanham : Lexington Books, 2015. 9781498517898 (cloth : alk. paper)
Genre/form	Electronic books.
LCCN	2021677802
ISBN	9781498517904 ebook
ISBN	cloth : alk. paper
ISBN	electronic

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Risk and crisis communication navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow.

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