Tools

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008 130401s2012 nyua sb 001 0 eng d;

010 a| 2012538511;

020 a| 9781606494073 (pbk.);

020 a| 1606494074 (pbk.);

020 a| 9781606494080 (ebk.);

035 a| (WaSeSS)ssj0000777506;

042 a| lccopycat;

049 a| EREEa| NEHH;

050 00 a| TS156.17.S59b| M68 2012;

100 1 a| Motwani, Jaideep.=| ^A1185009;

245 10 a| Lean sigma methods and tools for service organizationsh| [electronic resource] :b| the story of a cruise line transformation /c| Jaideep Motwani, Rob Ptacek, and Richard Fleming.;

250 a| 1st ed.;

260 a| New York :b| Business Expert Press,;

300 a| 125 p. :b| ill. ;c| 23 cm.;

490 0 a| Service systems and innovations in business and society collection;

504 a| Includes bibliographical references (p. [121]) and index.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Six sigma (Quality control standard)=| ^A568551;

650 0 a| Lean manufacturing.=| ^A1012346;

650 0 a| Service industriesx| Quality control.=| ^A1018810;

650 0 a| Cruise linesx| Quality control.=| ^A446371;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Ptacek, Rob.=| ^A1186878;

700 1 a| Fleming, Richard.=| ^A1050303;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=1048415;

947 a| (OCoLC)ocn829342964;

949 a| CLICK ON WEB ADDRESSw| ASISh| JOYNER188;

949 a| CLICK ON WEB ADDRESSw| ASISh| HSL77;

949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

596 a| 1 3 4;

998 a| 4974610;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4974610-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 12/5/2018x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4974610-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 12/5/2018x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4974610-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 12/5/2018x| EBOOKz| JERESOURCE;

Lean sigma methods and tools for service organizations the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming.

Author/creator	Motwani, Jaideep
Other author	Ptacek, Rob.
Other author	Fleming, Richard.
Format	Electronic
Edition	1st ed.
Publication Info	New York : Business Expert Press,
Description	125 p. : ill. ; 23 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Six sigma (Quality control standard) Lean manufacturing. Service industries--Quality control. Cruise lines--Quality control.

Series	Service systems and innovations in business and society collection
Bibliography note	Includes bibliographical references (p. [121]) and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2012538511
ISBN	9781606494073 (pbk.)
ISBN	1606494074 (pbk.)
ISBN	9781606494080 (ebk.)

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Lean sigma methods and tools for service organizations the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming.

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