Postal Services in the Digital Age / edited by Matthias Finger, Bernhard Bukovc and Muqbil Burhan.
| Other author | Finger, Matthias. |
| Format | Electronic |
| Publication Info | Amsterdam ; Berlin ; Tokyo ; Washington, DC : IOS Press, [2014] |
| Description | xiv, 183 pages : illustrations ; 25 cm. |
| Supplemental Content | Full text available from Sage IOS Press Books |
| Subjects |
| Series | Global e-governance series ; volume 6 |
| Contents | Section I. The Digital Dimensions. Character of Substitution and Its Significance for Letter Demand : The Finnish Case / Heikki Nikali -- The Journey of Postal Operators into Digital Services Using the Concept of Business Models / Nandkumar Kollara -- How to Become a Best-Run Postal Service Organization / Michaela Hohlwein and Hans G. Landgraf -- The Digital Postal Network at the Heart of Service Innovation / Paul Donohoe -- Section II. The e-Commerce Challenge. Postal Organisations in the Face of eCommerce : Part of the Steamroller or Part of the Road? / Richard Umbers -- Postal Service Innovation : New Value Propositions to Enable International e-Commerce / Farah Abdallah -- The New and Shifting Paradigm, e-Commerce and Its Future Impact / David Spottiswood -- Section III. Partnering with Governments -- Swiss Post and Public Administration : From Physical to Digital / Denis Morel -- Postal Operators as Viable e-Government Partners : A Case Study of Three Major Postal Operators / Muqbal Burhan -- Section IV. Thinking Ahead. Evolved : The New Systems of the World / David Williams -- Intellectual Property Rights and the Future of Universal Service Obligations in Communications / Christian Jaag -- Connectors and Solution Providers : Postal Services in the Digital Age / Bernhard Bukovc. |
| Bibliography note | Includes bibliographical references and indexes. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2014938404 |
| ISBN | 9781614993940 (print) |
| ISBN | (online) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |