Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam.

Author/creator Enz, Cathy A., 1956- author.
Format Book
EditionFirst edition.
PublicationNew York, NY : Business Expert Press, 2016.
Descriptionx, 200 pages ; 23 cm.
Subjects

Other author/creatorKimes, Sheryl E., author.
Other author/creatorSiguaw, Judy A., author.
Other author/creatorVerma, Rohit author.
Other author/creatorWalsh, Kate, author.
Other author/creatorWithiam, Glenn, editor.
SeriesService systems and innovations in business and society collection, 2326-2699
Service systems and innovations in business and society collection. 2326-2699 ^A1192958
Contents The nature of innovation -- Improving the customer experience -- Better human resources for improved operations -- Sustainability innovation -- Applying technology for corporate success -- Innovative restaurant concepts -- Lodging concept innovation -- Strategic intermediation -- Achieving success through innovation.
Bibliography noteIncludes bibliographical references and index.
ISBN1631570439 (paperback)
ISBN9781631570438 (paperback)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks TX911.3.M27 E558 2016 ✔ Available Place Hold