Health literacy from A to Z : practical ways to communicate your health message / Helen Osborne.
| Author/creator | Osborne, Helen, 1948- |
| Format | Electronic |
| Edition | 2nd ed. |
| Publication Info | Burlington, MA : Jones & Bartlett Learning, ©2013. |
| Description | 1 online resource (xxiv, 256 pages) |
| Supplemental Content | Direct link to eBook |
| Subjects |
| Contents | About health literacy -- Assessing health literacy -- Assessing readability with grade level formulas -- Business side of health literacy -- Communicating when patients feel scared, sick, and overwhelmed -- Confirming understanding : Feedback from interviews, focus groups, and usability testing -- Confirming understanding : Teach-back technique -- Decision aids and shared decision-making -- Document design -- Environment of care : Entrance, questions, signs, and Feng Shui -- Ethics of simplicity -- Forms and other reading-to-do documents -- General public : Talking with patients about what they learn from the media -- Humor and healing -- Interpreters and translations -- Jargon, acronyms, and other troublesome words -- Know your audience : Children and youth -- Know your audience : Culture and language -- Know your audience: emotions and cognition -- Know your audience : Hearing loss -- Know your audience : Literacy -- Know your audience : Older adults -- Know your audience : Vision problems -- Listening and speaking -- Metaphors, similes, and analogies -- Numeracy -- Organizational efforts : Health literacy at the community, state, and national levels -- Plain language -- Question-asking -- Regulatory and legal language -- Stories -- Teaching and learning -- Technology : Audio podcasts -- Technology: Blogs and other social media -- Technology : Email and text messaging -- Technology : Interactive multimedia -- Universal design in communication -- Visuals -- Writing for the web -- X-tras -- You : Empathy and humanity -- Zest and pizzazz. |
| Bibliography note | Includes bibliographical references and index. |
| Source of description | Print version record. |
| Issued in other form | Print version: Osborne, Helen, 1948- Health literacy from A to Z. 2nd ed. Burlington, MA : Jones & Bartlett Learning, ©2013 9781449600532 |
| ISBN | 9781449600549 (electronic bk.) |
| ISBN | 1449600549 (electronic bk.) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |