Problem Management An Implementation Guide for the Real World
| Other author | Hall, Michael |
| Format | Electronic |
| Publication Info | BCS, The Chartered Institute for IT [Imprint] Swindon : BCS Learning & Development Limited Biggleswade : Turpin Distribution Services Limited [Distributor] |
| Description | 190 p. 24.400 x 017.000 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Summary | Annotation Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781780172415 |
| ISBN | 1780172419 (Trade Paper) Active Record |
| Standard identifier# | 9781780172415 |
| Stock number | 01265942 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |