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010 a| 2014021865;

020 a| 9781118958551 (epub);

020 a| 9781118958568 (pdf);

020 z| 9781118439050 (hardback);

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084 a| EDU0110002| bisacsh;

100 1 a| Poister, Theodore H.=| ^A7518;

240 10 a| Measuring performance in public and nonprofit organizations=| ^A1460276;

245 10 a| Managing and measuring performance in public and nonprofit organizationsh| [electronic resource] :b| an integrated approach /c| Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall.;

250 a| Second edition.;

260 a| San Francisco, CA :b| Jossey-Bass & Pffeifer Imprints, Wiley,c| [2015];

300 a| 1 online resource.;

500 a| Revised edition of Poister's Measuring performance in public and nonprofit organizations.;

504 a| Includes bibliographical references and index.;

506 a| Available only to authorized users.;

520 a| "New edition of a classic guide to ensuring effective organizational performanceThoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives"--c| Provided by publisher.;

538 a| Mode of access: World Wide Web;

588 a| Description based on print version record and CIP data provided by publisher.;

650 0 a| Organizational effectivenessx| Measurement.=| ^A1037298;

650 0 a| Organizational effectivenessx| Management.=| ^A8152;

650 0 a| Nonprofit organizations.=| ^A325122;

650 0 a| Public administration.=| ^A1367;

650 0 a| Performancex| Measurement.=| ^A1017875;

650 0 a| Performancex| Management=| ^A510961;

650 7 a| EDUCATION / Evaluation.2| bisacsh;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Hall, Jeremy L.=| ^A1282966;

700 1 a| Aristigueta, Maria Pilar,d| 1956-=| ^A409755;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=1776337;

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Managing and measuring performance in public and nonprofit organizations an integrated approach / Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall.

Author/creator	Poister, Theodore H.
Other author	Hall, Jeremy L.
Other author	Aristigueta, Maria Pilar, 1956-
Format	Electronic
Edition	Second edition.
Publication Info	San Francisco, CA : Jossey-Bass & Pffeifer Imprints, Wiley, [2015]
Description	1 online resource.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Organizational effectiveness--Measurement. Organizational effectiveness--Management. Nonprofit organizations. Public administration. Performance--Measurement. Performance--Management.

Uniform title	Measuring performance in public and nonprofit organizations
Abstract	"New edition of a classic guide to ensuring effective organizational performanceThoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives"-- Provided by publisher.
General note	Revised edition of Poister's Measuring performance in public and nonprofit organizations.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Source of description	Description based on print version record and CIP data provided by publisher.
Issued in other form	Print version: Poister, Theodore H. Managing and measuring performance in public and nonprofit organizations Second edition. San Francisco, CA : Jossey-Bass & Pffeifer Imprints, Wiley, [2015] 9781118439050
Genre/form	Electronic books.
LCCN	2014021865
ISBN	9781118958551 (epub)
ISBN	9781118958568 (pdf)

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Managing and measuring performance in public and nonprofit organizations an integrated approach / Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall.

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