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LEADER 01418cam a22003738a 4500

001 ocm25409798;

003 OCoLC;

005 20141212092500.0;

008 920210s1992 ilu b 001 0 eng ;

010 a| 92006796;

020 a| 155623547X;

035 a| (Sirsi) o25409798;

035 a| (OCoLC)25409798;

049 a| EREE;

050 00 a| HF5415.5b| .H54 1992;

082 00 a| 658.8/122| 20;

100 1 a| Hill, Arthur V.=| ^A296972;

245 10 a| Field service management :b| an integrated approach to increasing customer satisfaction /c| Arthur V. Hill.;

260 a| Homewood, Ill. :b| Business One Irwin,c| 1992.;

300 a| xvi, 196 pages :b| illustrations ;c| 24 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| Business One Irwin/APICS library of integrated resource management;

504 a| Includes bibliographical references (p. 181-184) and index.;

650 0 a| Customer services.=| ^A364728;

650 0 a| Customer servicesx| Data processing.=| ^A364728;

650 0 a| Consumer satisfaction.=| ^A3793;

830 0 a| Business One Irwin/APICS library of integrated resource management.=| ^A296973;

919 a| BOOK;

596 a| 1;

998 a| 437579;

999 a| HF5415.5.H54 1992w| LCc| 1i| 30372006616822d| 5/6/2009e| 5/6/1997f| 3/27/2009g| 1l| JGESm| JOYNERn| 2r| Ys| Yt| JGESBKu| 10/24/1992x| BOOKz| JSTACKSo| .STAFF. 0;

Field service management : an integrated approach to increasing customer satisfaction / Arthur V. Hill.

Author/creator	Hill, Arthur V.
Format	Book
Publication Info	Homewood, Ill. : Business One Irwin, 1992.
Description	xvi, 196 pages : illustrations ; 24 cm.
Subjects	Customer services. Customer services--Data processing. Consumer satisfaction.

Series	Business One Irwin/APICS library of integrated resource management Business One Irwin/APICS library of integrated resource management. ^A296973
Bibliography note	Includes bibliographical references (p. 181-184) and index.
LCCN	92006796
ISBN	155623547X

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5.H54 1992	✔ Available	Place Hold

Field service management : an integrated approach to increasing customer satisfaction / Arthur V. Hill.

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