Virtual reference training the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.
| Author/creator | Hirko, Buff |
| Other author | Ross, Mary Bucher, 1948- |
| Format | Electronic |
| Publication Info | Chicago : American Library Association, |
| Description | v, 160 p. : ill. ; 28 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Subjects |
| Contents | Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. |
| Bibliography note | Includes bibliographical references (p. 153-155) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2003027440 |
| ISBN | 0838908764 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | ✔ Available |