Using ISO 9001 in healthcare applications for quality systems, performance improvement, clinical integration, and accreditation

Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / James M. Levett, Robert G. Burney.

Author/creator	Levett, James M., 1949-
Other author/creator	Burney, Robert G., 1936-
Other author/creator	American Society for Quality.
Format	Electronic and Book
Publication Info	Milwaukee, WI : ASQ Quality Press,
Description	xxii, 120 p. : ill. ; 24 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subject(s)	Medical care--Standards. Medical care--Quality control. Total quality management. Delivery of Health Care--standards. Total Quality Management--standards.

Contents	Quality management systems in healthcare : what are they and why are they useful? -- Background and introduction to the ISO family of standards -- Practical aspects of setting up a quality management system : how-to-do-it -- ISO and the culture of a healthcare organization -- Incorporating quality tools and techniques -- Clinical integration as facilitated by a quality management system -- Using ISO 9001 as the foundation for a performance improvement system -- Experience with ISO 9001 in a multi-specialty clinic -- ISO 9001 at the state department -- Experience with ISO 9001 in healthcare organizations -- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2011012884
ISBN	9780873898089 (alk. paper)
ISBN	0873898087 (alk. paper)

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