Up in the air how airlines can improve performance by engaging their employees / Greg J. Bamber ... [et al.].

Contents Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry.
Bibliography noteIncludes bibliographical references (p. [199]-213) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2008028625
ISBN080144747X (cloth : alk. paper)
ISBN9780801447471 (cloth : alk. paper)
ISBN2840683

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available