Trust or consequences build trust today or lose your market tomorrow / Al Golin.

Author/creator Golin, Al
Format Electronic
Publication InfoNew York : American Management Association,
Descriptionviii, 248 p. : 24 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Supplemental ContentFull text available from eBooks on EBSCOhost
Supplemental ContentFull text available from Ebook Central - Public Library Complete
Subjects

Contents Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust.
General noteIncludes index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2003009524
ISBN0814472087 (hardcover)
ISBNebook

Availability

Library Location Call Number Status Item Actions
Electronic Resources ✔ Available