/LC.GIF&client=easterncarolinaedu)
Show me the money how to determine ROI in people, projects, and programs / Jack J. Phillips, Patricia Pulliam Phillips.
| Author/creator | Phillips, Jack J., 1945- |
| Other author | Phillips, Patricia Pulliam. |
| Format | Electronic |
| Edition | 1st ed. |
| Publication Info | San Francisco, Calif. : Berrett-Koehler Publishers, |
| Description | xvi, 269 p. : ill. ; 25 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Subjects |
| Portion of title | How to determine ROI in people, projects, and programs |
| Variant title | How to determine return on investment in people, projects, and programs |
| Contents | Preface -- The value evolution -- The ROI methodology: a brief overview -- Project needs and objectives: ensuring business alignment -- Reaction and perceived value -- Learning and confidence -- Application and implementation -- Impact and consequences -- Isolation of project impact -- Show me the money: converting data to money -- The intangible measures -- Project costs and calculating ROI -- The business case: forecasting value, including ROI -- Results reporting -- Implementing and sustaining ROI. |
| Bibliography note | Includes bibliographical references (p. [259]-261) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2006034577 |
| ISBN | 9781576753996 (hardcover) |
| ISBN | 1576753999 (hardcover) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | ✔ Available |