Offshoring and Working Conditions in Remote Work
| Author/creator | Messenger, Jon C. Editor |
| Other author | Ghosheh, Naj Editor |
| Other author | International Labour Office. |
| Format | Electronic |
| Publication Info | Washington : International Labour Office Washington : Brookings Institution Press [Distributor] |
| Description | 282 p. 22.000 x 06.500 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Summary | Annotation Advances in information and communication technologies (ICTs), combined with organisations seeking to reduce costs, have led to a dramatic growth in service sector offshoring and outsourcing, most notably to developing countries such as India. However, despite a burgeoning literature on this phenomenon, little attention has been given To The working and employment conditions that exist in the growing number of workplaces providing business process outsourcing and IT-enabled services in developing countries. The authors address this phenomenon by examining and providing a historical context For The development of the business process outsourcing (BPO) industry, based on case study analysis of working conditions in four countries where this industry is large or growing - Argentina, Brazil, India And The Philippines. Policy advice is offered to policy-makers and companies on how the growth of "good quality" jobs can be promoted as these industries grow and mature around the world. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9789221230014 |
| ISBN | 9221230015 (Trade Cloth) Active Record |
| Standard identifier# | 9789221230014 |
| Stock number | 00013442 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |