The Human Touch Personal Skills for Professional Success
| Other author | Thomas, Philippa |
| Other author | Paul, Debra |
| Other author | Cadle, James |
| Format | Electronic |
| Publication Info | BCS, The Chartered Institute for IT [Imprint] Swindon : BCS Learning & Development Limited Biggleswade : Turpin Distribution Services Limited [Distributor] |
| Description | 256 p. |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Summary | Annotation All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781780171395 |
| ISBN | 1780171390 (E-Book) Active Record |
| Standard identifier# | 9781780171395 |
| Stock number | 01265942 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |