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020 a| 0838908926 (pbk. : alk. paper);

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100 1 a| Durrance, Joan C.=| ^A179516;

245 10 a| How libraries and librarians helph| [electronic resource] :b| a guide to identifying user-centered outcomes /c| Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.;

260 a| Chicago :b| American Library Association,;

300 a| x, 183 p. :b| ill. ;c| 23 cm.;

504 a| Includes bibliographical references and index.;

505 0 a| The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Librariesx| Evaluation.=| ^A1002094;

650 0 a| Librariesz| United Statesx| Evaluation.=| ^A9958;

650 0 a| Public services (Libraries)x| Evaluation.=| ^A560925;

650 0 a| Public services (Libraries)z| United Statesx| Evaluation.=| ^A1013791;

650 0 a| Libraries and communityz| United States.=| ^A1002093;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Fisher, Karen E.,d| 1966-=| ^A590751;

700 1 a| Hinton, Marian Bouch.=| ^A590752;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=3001626;

856 40 z| Full text available from Ebook Central - Public Library Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=3001626;

856 40 z| Full text available from eBooks on EBSCOhostu| https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=149125&scope=site&custid=s5822723&authtype=ip,shib;

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How libraries and librarians help a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.

Author/creator	Durrance, Joan C.
Other author	Fisher, Karen E., 1966-
Other author	Hinton, Marian Bouch.
Format	Electronic
Publication Info	Chicago : American Library Association,
Description	x, 183 p. : ill. ; 23 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Supplemental Content	Full text available from Ebook Central - Public Library Complete
Supplemental Content	Full text available from eBooks on EBSCOhost
Subjects	Libraries--Evaluation. Libraries--United States. --Evaluation. Public services (Libraries)--Evaluation. Public services (Libraries)--United States. --Evaluation. Public libraries--United States. --Evaluation. --Case studies. Libraries and community--United States.

Contents	The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2004022581
ISBN	0838908926 (pbk. : alk. paper)

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How libraries and librarians help a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.

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