The first-time manager / Loren B. Belker, Jim McCormick, and Gary S. Topchik.

Author/creator Belker, Loren B.
Other author McCormick, Jim (James Maxwell)
Other author Topchik, Gary S.
Format Electronic
Edition6th ed.
Publication InfoNew York : AMACOM, American Management Association,
Descriptionviii, 232 p. : ill. ; 23 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects
Supervision of employees.
Office management.

Contents The road to management -- Starting out -- Building trust and confidence -- Show your appreciation -- Being an active listener -- The new manager's job and pitfalls to avoid -- Dealing with your superiors -- Choosing a managerial style of your own -- Building a team dynamic -- Managing problem employees -- Hiring and interviewing -- Training team members -- Managing change : dealing with resistance -- Disciplining the employee -- "Oh my God! I can't fire anyone!" -- Having a legal awareness -- No secrets -- The human resources department -- The current state of loyalty -- Is there such a thing as motivation? -- Understanding risk inclination -- Encouraging initiative and innovation -- Improving outcomes -- The generation gap -- Writing job descriptions -- Doing performance appraisals -- Salary administration -- Having emotional intelligence -- Developing a positive self-image -- Managing your own time -- The written word -- The grapevine -- Your best friend : delegation -- A sense of humor -- Managing, participating in, and leading meetings -- Taking center stage : the role of public speaking in your career -- Coping with stress -- Having balance in your life -- A touch of class.
General noteIncludes index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2011033261
ISBN9780814417836 (pbk.)
ISBN0814417833 (pbk.)
ISBNebook

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available