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010 a| 2007001275;

020 a| 9780470056950 (pbk. : alk. paper);

020 a| 0470056959 (pbk. : alk. paper);

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082 00 a| 610.69/62| 22;

100 1 a| Smith, Gráinne,d| 1945-=| ^A913324;

245 10 a| Families, carers, and professionalsh| [electronic resource] :b| building constructive conversations /c| Gráinne Smith.;

260 a| Chichester, West Sussex, England ;a| Hoboken, NJ :b| John Wiley & Sons,;

300 a| xv, 257 p. ;c| 23 cm.;

504 a| Includes bibliographical references (p. 245-248) and index.;

505 0 a| Families are fascinating -- Families coping -- Back to basics : communication -- Consequences -- Friends and family: actions and reactions -- Lies, manipulations, and control freakery -- Difficult scenes and destructive relationships -- Resources creating 24 hour best care -- Professionals and carers' pressures, problems and pleasures -- Confidentiality : a very thorny issue -- More assumptions, perceptions, and interpretations -- Constructive professional/carer conversations -- Challenging the behaviour -- Communications in difficult days (decades) -- Actively helping carers cope -- Put on your own mask first.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Medical personnel-caregiver relationshipsz| United States.=| ^A569400;

650 0 a| Nursing home residents' familiesz| United States.=| ^A1345465;

650 0 a| Nursing homesz| United Statesx| Employees.=| ^A200;

650 0 a| Older peoplex| Medical carez| United States.=| ^A4555;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from eBooks on EBSCOhostu| https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=190699&scope=site&custid=s5822723&authtype=ip,shib;

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998 a| 4076796;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4076796-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 1/1/2016x| EBOOKz| JERESOURCE;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4076796-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 1/1/2016x| EBOOKz| JERESOURCE;

Families, carers, and professionals building constructive conversations / Gráinne Smith.

Author/creator	Smith, Gráinne, 1945-
Format	Electronic
Publication Info	Chichester, West Sussex, England ; Hoboken, NJ : John Wiley & Sons,
Description	xv, 257 p. ; 23 cm.
Supplemental Content	Full text available from eBooks on EBSCOhost
Subjects	Medical personnel-caregiver relationships--United States. Nursing home residents' families--United States. Nursing homes--United States. --Employees. Older people--Medical care. --United States.

Contents	Families are fascinating -- Families coping -- Back to basics : communication -- Consequences -- Friends and family: actions and reactions -- Lies, manipulations, and control freakery -- Difficult scenes and destructive relationships -- Resources creating 24 hour best care -- Professionals and carers' pressures, problems and pleasures -- Confidentiality : a very thorny issue -- More assumptions, perceptions, and interpretations -- Constructive professional/carer conversations -- Challenging the behaviour -- Communications in difficult days (decades) -- Actively helping carers cope -- Put on your own mask first.
Bibliography note	Includes bibliographical references (p. 245-248) and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2007001275
ISBN	9780470056950 (pbk. : alk. paper)
ISBN	0470056959 (pbk. : alk. paper)

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Families, carers, and professionals building constructive conversations / Gráinne Smith.

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