Demonstrating results using outcome measurement in your library / Rhea Joyce Rubin for the Public Library Association.

SeriesPLA results series
Contents What, when, and why of outcome measurement -- Determine outcomes -- Make the outcomes measurable -- Design the data plan -- Prepare for implementation -- Make the most of your results.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2005024218
ISBN0838935605 (pbk. : alk. paper)

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