/LC.GIF&client=easterncarolinaedu)
Delivering knock your socks off service / Performance Research Associates ; artwork by John Bush ; edited by Ann Thomas and Jill Applegate.
| Author/creator | Performance Associates, Inc |
| Other author | Thomas, Ann, 1951- |
| Other author | Applegate, Jill. |
| Format | Electronic |
| Edition | 5th ed. |
| Publication Info | New York : American Management Association, |
| Description | xiii, 226 p. : ill. ; 23 cm. |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Subjects |
| General note | "20th anniversary edition"--T.p. |
| General note | Includes index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2011014619 |
| ISBN | 9780814417553 (alk. paper) |
| ISBN | ebook |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |