Data Mining Techniques For Marketing, Sales, and Customer Relationship Management

Author/creator Berry, Michael J. A. Author
Other author Linoff,Gordon S. Author
Other author Berry,Michael J. Author
Format Electronic
Edition2nd ed.
Publication InfoWiley Computer Publishing [Imprint] Hoboken : John Wiley & Sons, Incorporated
Description660 p.
Supplemental ContentFull text available from eBooks on EBSCOhost
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Summary Annotation Packed with more than forty percent new and updated material, this edition shows business managers, marketing analysts, and data mining specialists how to harness fundamental data mining methods and techniques to solve common types of business problemsEach chapter covers a new data mining technique, and then shows readers how to apply the technique for improved marketing, sales, and customer supportThe authors build on their reputation for concise, clear, and practical explanations of complex concepts, making this book the perfect introduction to data miningMore advanced chapters cover such topics as how to prepare data for analysis and how to create the necessary infrastructure for data miningCovers core data mining techniques, including decision trees, neural networks, collaborative filtering, association rules, link analysis, clustering, and survival analysis
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
ISBN9780764569074
ISBN0764569074 (E-Book) Active Record
Standard identifier# 9780764569074
Stock number00028608

Availability

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Electronic Resources ✔ Available