Customer-Centered Telecommunications Services Marketing

Author/creator Strouse, Karen Author
Format Electronic
Publication InfoNorwood : Artech House, Incorporated
Description224 p. ill
Supplemental ContentFull text available from Ebook Central - Academic Complete
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

SeriesArtech House Telecommunications Library
Summary Annotation "Offering a strategy based on customer-centered marketing, this resource helps professionals assess their company's market potential and target desirable segments successfully. Readers gain practical insight in evaluating their present customer base and learn the best ways to adjust their marketing strategies to eliminate unprofitable customers and attract high-value replacements. Moreover, the book helps planners and managers become attuned to customer demand and presents a service portfolio with a high potential for success."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2004052339
ISBN9781580538541
ISBN1580538541 (Trade Cloth) Active Record
Stock number00002345

Availability

Library Location Call Number Status Item Actions
Electronic Resources ✔ Available