Business service management best practices / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
| Author/creator | Darmawan, Budi |
| Other author | Cox, Kimberly. |
| Other author | Ragab, Bahaeldin. |
| Other author | International Business Machines Corporation. International Technical Support Organization. |
| Format | Electronic |
| Edition | 1st ed. |
| Publication Info | [Austin, Tex.?] : IBM International Technical Support Organization, |
| Description | xii, 170 p. : ill. ; 23 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Series | IBM redbooks |
| General note | "Tivoli software"--Cover. |
| General note | "This edition applies to IBM Tivoli Business Systems Management V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso. |
| General note | "June 2004." |
| General note | "SG24-7053-00." |
| Bibliography note | Includes bibliographical references (p. 165-166) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2005273558 |
| ISBN | 0738497975 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |