Brand real how smart companies live their brand promise and inspire fierce customer loyalty / Laurence Vincent.

Author/creator Vincent, Laurence
Format Electronic
Publication InfoNew York : American Management Association,
Descriptionxii, 257 p. : ill. ; 24 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents Acknowledgments -- Introduction -- Reality check : it's time to move from brandlore to promising brands -- Winning the memory game -- The benefit of your brand -- Preserving brand value -- Positioning brands for context -- Brand attachment : the barefoot bandit and our sense of self -- Expressing the promise : brand narrative, brand voice, and communications strategy -- Naming and identity development -- The touching experience : how to deliver on a promise at meaningful touch points -- Brand inside : why people are the key to your brand strategy -- Endnotes -- Index.
Bibliography noteIncludes bibliographical references (p. 241-248) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2011049757
ISBN9780814416761
ISBN0814416764

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available