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LEADER 01190cam a22003378a 4500

001 ocm21950067;

005 20141212083304.0;

008 900611s1991 enka b 001 0 eng ;

010 a| 90002316;

020 a| 0631174990;

035 a| (Sirsi) o21950067;

035 a| (OCoLC)21950067;

040 a| DLCc| DLCd| EREd| UtOrBLW;

049 a| EREE;

050 00 a| HD9980.5b| .M342 1991;

082 00 a| 658.5/622| 20;

245 00 a| Managing for quality in the service sector /c| edited by Willem F.G. Mastenbroek.;

260 a| Oxford, [England] ;a| Cambridge, Mass. :b| B. Blackwell,c| 1991.;

263 a| 9105;

300 a| x, 260 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

650 0 a| Service industriesx| Management.=| ^A38202;

650 0 a| Service industriesx| Quality control.=| ^A1018810;

700 1 a| Mastenbroek, W. F. G.=| ^A217689;

919 a| BOOK;

596 a| 1;

998 a| 391583;

999 a| HD9980.5.M342 1991w| LCc| 1i| 30372005862062d| 5/6/2009e| 10/27/1996f| 3/21/2009g| 1l| JGESm| JOYNERn| 3r| Ys| Yt| JGESBKu| 8/7/1991x| BOOKz| JSTACKSo| .STAFF. 0;

Managing for quality in the service sector / edited by Willem F.G. Mastenbroek.

Other author	Mastenbroek, W. F. G.
Format	Book
Publication Info	Oxford, [England] ; Cambridge, Mass. : B. Blackwell, 1991.
Description	x, 260 pages : illustrations ; 24 cm
Subjects	Service industries--Management. Service industries--Quality control.

Bibliography note	Includes bibliographical references and index.
LCCN	90002316
ISBN	0631174990

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD9980.5.M342 1991	✔ Available	Place Hold

Managing for quality in the service sector / edited by Willem F.G. Mastenbroek.

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