Library security : better communication, safer facilities / Steve Albrecht.

Author/creator Albrecht, Steve, 1963-
Format Book
PublicationChicago : ALA Editions, an imprint of the American Library Association, 2015.
Descriptionxv, 165 pages ; 23 cm
Subjects
Libraries--Security measures.
Library buildings--Safety measures.

Contents The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health , and homeless services -- Staff development for a safer library : results, not just rules -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.
Bibliography noteIncludes bibliographical references and index.
LCCN 2015005575
ISBN9780838913307 (print : alk. paper)
ISBN083891330X (print : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z679.6 A43 2015 ✔ Available Place Hold