ECU Libraries Catalog

Mastering leadership : a vital resource for health care organizations / Alan T. Belasen, PhD, Professor and Chair, MBA Program, SUNY Empire State College, Saratoga Springs, New York, Barry Eisenberg, PhD, Assistant Professor, SUNY Empire State College, Saratoga Springs, New York, John Huppertz, PhD, Associate Professor and Chair, MBA Healthcare Management Program, Union Graduate College, Schenectady, New York.

Author/creator Belasen, Alan T., 1951- author.
Other author/creatorEisenberg, Barry, 1954- author.
Other author/creatorHuppertz, John, author.
Format Book and Print
Publication Info Burlington, MA : Jones & Bartlett Learning, [2016]
Descriptionxxviii, 322 pages : illustrations ; 23 cm
Subject(s)
Contents Becoming master leaders in healthcare organizations -- Leading from the middle out -- Understanding and motivating healthcare employees -- Becoming a highly reliable healthcare provider : the role of leadership -- Leading the value-based organization : championing quality, improving safety -- Leading with vision : competing successfully in healthcare environments -- Achieving sustained commitment to the goals of the healthcare organization -- Healthcare delivery : a community-based perspective -- Patient satisfaction and quality care : the role of leadership communication -- Strategies for maximizing leadership effectiveness in healthcare organizations.
Bibliography noteIncludes bibliographical references and index.
LCCN 2014038046
ISBN9781284043235 (paperback)
ISBN1284043231 (paperback)

Available Items

Library Location Call Number Status Item Actions
Laupus Books - Stacks W 84.1 B426M 2016 ✔ Available Place Hold