Rethinking reference for academic libraries : innovative developments and future trends / edited by Carrie Forbes, Jennifer Bowers.

Contents Step away from the desk : re-casting the reference librarian as academic partner / Michael Courtney and Angela Courtney -- The scholarly commons : emerging research services for graduate students and faculty / Merinda Kaye Hensley -- The rainbow connection : reference services for LGBT community in academic libraries / Matthew P. Ciszek -- Reference services in a shifting world : other languages, other services / Valeria E. Molteni and Eileen K. Bosch -- As needs change, so must we : a case study of innovative outreach to changing demographics / Li Fu -- Roving reference : taking the library to its users / Zara Wilkinson -- Connecting questions with answers / Ellie Dworak and Carrie Moore -- Transforming reference services : more than meets the eye / Kawanna Bright, Consuella Askew, and Lori Driver -- Dialogic mapping : evolving reference into an instructional support for graduate research / Corinne Laverty and Elizabeth A. Lee -- Does the reference desk still matter? : assessing the desk paradigm at the University of Washington Libraries / Deb Raftus and Kathleen Collins -- From ready reference to research conversations : the role of instruction in academic reference service / Melanie Maksin -- Necessities of librarianship : competencies for a new generation / Danielle Colbert-Lewis, Jamillah Scott-Branch, and David Rachlin -- Professional competencies for the virtual reference librarian : digital literacy, soft skills, and customer service / Christine Tobias -- Digital primary resources / Peggy Keeran.
Bibliography noteIncludes bibliographical references and index.
LCCN 2014031996
ISBN9781442244511 (cloth : alk. paper)
ISBN1442244518 (cloth : alk. paper)
ISBN9781442244528 (pbk. : alk. paper)
ISBN1442244526 (pbk. : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z675 .U5 R4567 2015 ✔ Available Place Hold