Tools

LEADER 01116cam a2200337 a 4500

001 ocm19556551;

005 20141212071415.0;

008 890111s1989 nyu b 001 0 eng ;

010 a| 89045033;

020 a| 0060161809 ($19.95);

035 a| (Sirsi) o19556551;

035 a| (OCoLC)19556551;

040 a| DLCc| DLCd| EREd| UtOrBLW;

049 a| EREE;

050 00 a| HF5415.5b| .D38 1989;

082 00 a| 658.8/122| 202| 20;

100 1 a| Davidow, William H.=| ^A166868;

245 10 a| Total customer service :b| the ultimate weapon /c| William H. Davidow and Bro Uttal.;

250 a| 1st ed.;

300 a| xxii, 227 pages ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references.;

650 0 a| Customer services.=| ^A364728;

700 1 a| Uttal, Bro.=| ^A247953;

919 a| BOOK;

596 a| 1;

998 a| 350239;

999 a| HF5415.5.D38 1989w| LCc| 1i| 30372005363145d| 5/6/2009e| 11/10/2004f| 3/27/2009g| 1l| JGESm| JOYNERn| 4r| Ys| Yt| JGESBKu| 6/11/1990x| BOOKz| JSTACKSo| .STAFF. 0;

Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

Author/creator	Davidow, William H.
Other author	Uttal, Bro.
Format	Book
Edition	1st ed.
Publication Info	New York : Harper & Row, ©1989.
Description	xxii, 227 pages ; 24 cm
Subjects	Customer services.

Bibliography note	Includes bibliographical references.
LCCN	89045033
ISBN	0060161809 ($19.95)

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5.D38 1989	✔ Available	Place Hold

Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

Click here for more information about this title

Availability