Principles of management for the hospitality industry / Dana Tesone.

Author/creator Tesone, D. V.
Format Book
Publication InfoAmsterdam ; London : Elsevier/Butterworth-Heinemann, 2010.
Descriptionix, 405 pages : illustrations ; 25 cm.
Subjects

SeriesThe management of hospitality and tourism enterprises series
Management of hospitality and tourism enterprises series. ^A1178440
Contents Part I Management Knowledge -- Managing Hospitality Enterprises -- Management Practice, Evolution and Ethics -- Strategic Planning, Problem Solving, and Decisions -- Systems, Development and Structures -- Part 2 Management Functions -- Operations Management -- Operations Structure and Systems -- Managing Human Resources -- Managing Technology and Marketing Systems -- Accounting and Finance Management -- Part 3 Strategic Applications -- Tactical Productivity Strategies -- Tactical Growth Strategies -- Tactical Turnaround Strategies -- Part 4 Leadership Applications -- Leadership Awareness -- Leadership Practice -- Organizational Behavior & Leadership Development.
General noteIncludes index.
ISBN9781856177993 (pbk.)
ISBN1856177998 (pbk.)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks TX911.3 .T47 2010 ✔ Available Place Hold