Customer satisfaction : how to maximize, measure, and market your company's "ultimate product" / Mack Hanan, Peter Karp.
| Author/creator | Hanan, Mack |
| Other author | Karp, Peter. |
| Format | Book |
| Publication Info | New York, NY : American Management Association, ©1989. |
| Description | xiv, 193 pages : illustrations ; 24 cm |
| Subjects |
| General note | Includes index. |
| LCCN | 88048026 |
| ISBN | 0814459447 : |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HF5415.5.H28 1989 | ✔ Available | Place Hold |