Communicating professionally : a how-to-do-it manual / Catherine Sheldrick Ross and Kirsti Nilsen.
| Author/creator | Ross, Catherine Sheldrick |
| Other author | Nilsen, Kirsti. |
| Format | Book |
| Edition | Third edition. |
| Publication | Chicago : Neal-Schuman, an imprint of the American Library Association, 2013. |
| Description | xxiii, 445 pages : illustrations ; 28 cm. |
| Subjects |
| Series | How-to-do-it manuals for libraries How-to-do-it manuals for libraries. ^A242229 |
| Contents | Nonverbal behavior -- Listening -- Skills : speaking -- Skills : writing -- Integration : putting it all together -- Applications : speaking one-to-one -- Applications : working in groups -- Making presentations -- Applications : writing -- Training others in communication skills. |
| Abstract | The authors provide a handy source for library professionals that covers all aspects of professional communication. Effective communication consists of skills that can be learned and practiced and taught to other. Library professionals need to understand the principles, if they are to use these skills in situations that arise on the job. |
| Bibliography note | Includes bibliographical references and index. |
| LCCN | 2013011593 |
| ISBN | 9781555709082 (alk. paper) |
| ISBN | 1555709087 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | Z678 .R65 2013 | ✔ Available | Place Hold |
| Joyner | General Stacks | Z678 .R65 2013 | ✔ Available | Place Hold |