Staff development : a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.
| Format | Book |
| Edition | Fourth edition. |
| Publication Info | Chicago : American Library Association, 2013. |
| Description | viii, 219 pages ; 23 cm |
| Subjects |
| Other author/creator | Stewart, Andrea, editor. |
| Other author/creator | Washington-Hoagland, Carlette, editor. |
| Other author/creator | Zsulya, Carol T., editor. |
| Other author/creator | Library Leadership and Management Association. Human Resources Section. Staff Development Committee. |
| Contents | Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour. |
| Abstract | Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development. |
| Local note | Little-358498--3051310638670 |
| General note | "prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association." |
| Bibliography note | Includes bibliographical references and index. |
| Other edition issued | Revision of: Staff development : a practical guide. 3rd ed. Chicago : American Library Association, 2001. ix, 194 pages : illustrations ; 28 cm. 0838908012 |
| LCCN | 2012010062 |
| ISBN | 9780838911495 (pbk. : alk. paper) |
| ISBN | 0838911498 (pbk. : alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | Z668.5 .S7 2013 | ✔ Available | Place Hold |