Tools

LEADER 01288cam a2200361 a 4500

001 ocm17368151;

005 20141212022518.0;

008 870528s1988 ilua 001 0 eng ;

010 a| 87071543;

019 a| 17358225a| 17576625;

020 a| 155623001X;

035 a| (Sirsi) o17368151;

035 a| (OCoLC)17368151;

040 a| DLCc| DLCd| EREd| UtOrBLW;

049 a| EREE;

050 00 a| HC73.H53b| F75 1988;

082 0 a| 620/.0068/82| 19;

100 1 a| Friedman, Lee A.=| ^A218519;

245 10 a| Zero defect marketing :b| the secrets of selling high tech services /c| Lee A. Friedman with David H. Rothman.;

300 a| xii, 275 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| Includes index.;

650 0 a| High technologyx| Marketing.=| ^A166869;

650 0 a| Service industriesx| Marketing.=| ^A169059;

650 0 a| Engineering services marketing.=| ^A81365;

700 1 a| Rothman, David H.=| ^A218520;

919 a| BOOK;

596 a| 1;

998 a| 303013;

999 a| HC73.H53 F75 1988w| LCc| 1i| 30372004489636d| 5/6/2009f| 7/21/2008g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 11/15/1988x| BOOKz| JSTACKSo| .STAFF. 0o| .STAFF. Copy Statement : c.1;

Zero defect marketing : the secrets of selling high tech services / Lee A. Friedman with David H. Rothman.

Author/creator	Friedman, Lee A.
Other author	Rothman, David H.
Format	Book
Publication Info	Homewood, Ill. : Dow Jones-Irwin, ©1988.
Description	xii, 275 pages : illustrations ; 24 cm
Subjects	High technology--Marketing. Service industries--Marketing. Engineering services marketing.

General note	Includes index.
LCCN	87071543
ISBN	155623001X

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HC73.H53 F75 1988	✔ Available	Place Hold

Zero defect marketing : the secrets of selling high tech services / Lee A. Friedman with David H. Rothman.

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