The rise of fashion and lessons learned at Bergdorf Goodman / Ira Neimark.

Contents Pt. 1. From Bonwit Teller to Bergdorf Goodman. Bonwit Teller ; Changing of the guard at Bergdorf Goodman ; Extraordinary times ; Experiences learned along the way -- Pt. 2. The business of fashion. Fashion designer stories ; The entrepreneurs ; Deals and diplomacy -- Pt. 3. The fall of service. The lost art of customer service ; Pt. 4. Retail common sense. Connecting with the customer ; Customer service means business -- Pt. 5. Lessons learned from my career. Lessons for future success.
General noteIncludes index.
ISBN9781609013189 (hbk.)
ISBN1609013182 (hbk.)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HF5465 .U64 B47 2011 ✔ Available Place Hold